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Flexible plans for every business

Pro

Streamline your digital customer experience with powerful tools for content creation, customer service, and analytics.

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Seats

Collaborate with your team

Channels

Connect all the channels you need

$18/mo

Enterprise

Empower your team with advanced features like email/text connectors, chatbots, and API access.

Contact sales
  • AI chatbots
  • Email/SMS channels
  • Sentiment analysis
  • API access

Enhance your experience with custom add-ons

Tailor your subscription to fit your needs with a variety of powerful add-ons, designed to elevate your workflow and maximize efficiency

Multi-Brand

$20/brand/mo

Organize your connected profiles into distinct brands and segment workflows, streamlining your processes for greater efficiency and clarity.

Premium Support

$200/mo

Enjoy personalized one-on-one onboarding and training, ensuring a seamless and efficient setup experience.

Explore all features included in your subscription

Dive into a comprehensive overview of the powerful features included with your base subscription

DGTL Create

Show all features

Unlimited Post Scheduling

Create, schedule and publish an unlimited number of posts.

Unlimited Content Drafts

Plan and save an unlimited amount of content ideas for later.

Direct Publishing (Instant Post)

Use Create's Instant Posting features to quickly get content published to your social media channels.

Single-image Publishing

Schedule and publish single-image posts to your social media channels.

Carousel and Multi-Image Publishing

Schedule and publish posts with muitiple images to your social media channels.

Video Publishing

Schedule and publish video content to your social media channels.

Instagram Story Publishing

Schedule and publish Stories to your Instagram.

LinkedIn Document Publishing

Publish PDF Document carousel posts on LinkedIn.

Facebook Post (text-only) Publishing

Schedule and publish posts without media to Facebook.

LinkedIn Post (text-only) Publishing

Schedule and publish posts without media to LinkedIn.

Pin Publishing

Schedule and publish Pins to Pinterest.

Publish to Pinterest Board

Select the Board you want your pin to publish to or create a new board.

Instagram Collaboration

Schedule and publish Instagram Collab Posts to co-author posts with other public accounts.

Customize Posts for Each Channel

Adjust the content of your posts to best suit each channel.

Draft Duplication

Clone your drafts and reuse them for upcoming content.

Post Previews

Get a preview of your post for each platform before scheduling and publishing.

Multi-profile scheduling

Simultaneous publishing across multiple accounts on the same channel.

Asset Library (250 GB storage)

An integrated library to store relevant images, videos, and files for your content.

Queue or Calendar View

View your drafts in a chronological list view or in a calendar format.

Dashboard View

View all Create activity and Draft statuses at a high-level.

In-app and Email Notifcations

Stay on top of Create publishing activity with customizable notifications.

UGC Harvesting

Automatic collection of all user-generated content (UGC) from media you've been tagged in across digital channels.

Automatic Media Checks per platform

Create's media processor automatically runs checks on uploaded draft media to ensure it will comply with different platforms' publishing requirements.

In-App Image Editing

Image editing features available in Create including: letterboxing, rotate, crop, flip, zoom, resize, change media output.

DGTL Engage

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All-in-one unified inbox

Manage all public and private conversations in one place. No more logging in and out of your accounts to send responses.

Unlimited Messaging

Send as many responses as needed to all your inbound volume.

Response Protocols

Protocols provide a framework to ensure your brand voice is being maintained across your social media channels.

Saved Responses

Use saved replies to quickly respond to common social interactions at scale.

Reply to Posts and Comments

Send responses to comments on your posts and comments that mention you on other posts.

Reply to Direct Messages

Send responses to private messages on your social media channels.

Reply to Google Reviews

Send responses to Google Reviews.

Reply to Google Questions

Send responses (Answers) to Google Questions.

Reply to Facebook Reviews

Send responses to Facebook Reviews.

Reply to Instagram Stories

Send responses to Instagram Stories that mention you.

Reply to TikTok Comments

Send responses to TikTok comments.

Ad Comment Moderation

Manage and respond to Facebook and Instagram ad comments in one unified inbox

Message Tagging

Keep your inbox organized by applying cutom tags to inbound social messages.

Custom Data Field Storage

Keep track of important information across all the social media users who interact with your brand online.

Conversation and Author Notes

Add relevant notes to a specific conversation or a user's profile for future engagement.

Blind Queue (LIFO)

You have the option to respond to all the inbound messages in a "last-in, first-out" order to ensure chronological responses are sent in a timely manner.

Inbox Overview Dashboard

View an overview of volume across your social media channels and manage your inbox in a more flexible manner.

Automatic Sentiment Analysis

Using Google's NLP detection, detected sentiment is automatically applied to all inbound messages.

Conversation History

View the complete conversation history with a social media user for additional helpful context.

Inbound/Outbound Response Grouping

All inbound messages and outbound responses with a user are grouped into an easy-to-read conversation view.

Switch to Facebook DM Response

No need to ask a social media user to switch to DM! Respond to a public message privately by toggling to DM mode directly from your inbox.

In-app, Email, and Text Notifications

Stay on top of Engage Inbox activity with customizable notifications.

DGTL Analyze

Show all features

Dashboard

Basic volume and response stats for selected client. What users are greeted with when they navigate to Analyze's home.

Volume Page

Page of volume-related widgets such as: top words, top protocols, top tags, volume by day, volume by hour, volume by tier, volume by sentiment, volume by language, volume by reply source, volume by channel.

Responses Page

Page of response-related widgets such as: Response Rate, Median Response Time, Response Count (public vs private), Dismissed Count (public vs private), Automated dismissals (where applicable for users with automation queue), Median time to resolution.

Sentiment Page

Page of sentiment breakdowns: Sentiment by protocol, sentiment by entity (enterprise), sentiment by word, sentiment by tag

Users Page

Page providing breakdown of metrics related to individual team metrics (activity in Engage). This includes: conversations viewed, replies sent, response rate, median response time, pieces dismissed. Also includes piece action counts: # of protocols set, # of tags set, # of tiers set, # sentiments set. Individual user's volume by day graph also provided.

Content Page

Page displaying an overview of Individual Post Performance across social media channels. Clicking on any of the individual posts will bring up more details on that post's performance.

Accounts Page

Page displaying account-level insights for your social media channels. This includes: the Accounts Overview chart and Audience Growth Chart, which tracks the growth of your audience over time.

Content Analytics: Individual Post Metrics

See post previews and breakdowns of key metrics for your published posts across all social media channels.

Extensive Filtering capabilities

Filtering panel available and interactive charts

Drillthrough panels for volume

On Volume by Day, Volume by Hour, Individual User Volume by Day, Managed Volume by Day (BPO stat)

Testimonials

What People Say

Senior IT Project ManagerGVTC

DGTLsuite has been a game changer for us, much more than just a social customer care outfit. They made our business more agile and better equipped to respond to changes in our customers needs and expectations.

Director of Digital MarketingHEB

DGTLsuite helped us build one of the world’s best-in-class social media customer service ecosystems; what impressed us was the real value their analytics provided. We discovered issues and wins from big picture to the molecular level when engaging with our customers. Together we discovered topics, locations, demographics, and volume-drivers all directly from our customers and mapped out in an easy-to-digest report.”

Ambassador of Hype and DesignDoubleDave’s Pizzaworks

People love pizza, but we wanted more people to talk about DoubleDave’s Pizza. The Create platform organized our content and social media structure, the DGTL Agency team got people thinking about our pizza in different ways, so much so that a Canadian newspaper wrote about our Texas pizzeria chain!

SEO and Digital Marketing ManagerConn’s HomePlus

Our challenge to keep up with our growing e-commerce and online presence was not scalable for our team. DGTL came in implemented their platform, built a digital customer service team along with processes, and managed all our engagements 24x7x365 improving our DXE services.

Social Media CoordinatorVIA Metropolitain Transit

Social media is a medium that never sleeps and is on 24x7, just like some of our services. With DGTL we were able to facilitate a new form of communication with AVA the website chatbot for our riders to connect with us whenever!

Gloria FCalathea Mini Med Spa

DGTLsuite helped me become more organized when starting up my business’s social media content calendar. It was super helpful to be able to see all my posts from one place and the unified inbox helped me keep track of all the questions and comments about my services without needing to log into each individual platform!

Co-Founder and CMOFishFace Streams

Before working with DGTLsuite, our brand was visually disjointed, and we had no clear vision of how we wanted to be represented online. DGTLsuite made it easy to make sure our published social media content was on-brand no matter what channel it went out on. We now have a highly engaged audience of fans online and have built a growing base of app subscribers.

Sofia K.Independent Freelancer

I can schedule all the posts across my clients on social media from one place, which is a HUGE time saver! It’s so user-friendly and you can see all activity happening in real-time.

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